Cancellation and Refund

1. Order Cancellation

Orders can be canceled within a specified time after purchase. Contact our support team for assistance.

Once an order is shipped, it cannot be canceled.

If you receive a damaged or incorrect product, contact us within the specified return period for a replacement or refund.

Products must be returned in their original condition with the packaging intact.

Refunds will be processed within the stated business days to the original payment method.

Due to hygiene and safety reasons, products are not eligible for returns. Please check product descriptions before purchase.